Effective date: December 15, 2025
This Privacy Policy explains how Movers BS (“Movers BS”, “we”, “us”, “our”) collects, uses, shares, and protects your information when you visit https://moversbs.com/ (the “Website”) or contact us about our moving/relocation services.
If you have any questions, contact us at dm@moversbs.com.
1) Information we collect
A. Information you provide to us
When you use our Website or request a quote, we may collect:
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Name
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Email address
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Phone number
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Pickup/delivery locations and moving details (dates, inventory notes, special handling requests)
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Messages you send us (forms, email, chat)
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Any other information you choose to share
B. Information collected automatically
When you browse the Website, we may automatically collect:
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IP address and approximate location (city/region)
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Device and browser details
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Pages viewed, links clicked, time spent, referral/exit pages
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Cookies or similar tracking identifiers (see Cookies section)
C. Information from third parties
We may receive information from:
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Analytics providers (to understand Website usage)
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Advertising partners (if applicable)
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Payment processors (if you pay us; we typically do not store full card details)
2) How we use your information
We use information to:
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Provide quotes and deliver relocation/moving services
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Respond to your inquiries and provide customer support
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Send service updates (quote follow-ups, booking info, schedule changes)
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Improve our Website, services, and customer experience
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Detect and prevent fraud, abuse, or security incidents
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Comply with legal obligations and enforce our terms
3) Legal bases for processing (where applicable)
Depending on your location, we process personal data based on:
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Contract necessity (to provide a quote/service you request)
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Legitimate interests (improving services, preventing fraud, securing systems)
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Consent (marketing emails/cookies where required)
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Legal obligations (tax, accounting, regulatory compliance)
4) How we share your information
We may share your information with:
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Service providers (hosting, email delivery, analytics, CRM tools)
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Moving/relocation partners and contractors where needed to complete your requested service (e.g., packing, transport, customs support—only as relevant)
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Payment processors (if you make a payment)
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Legal/Compliance (if required by law, court order, or to protect rights and safety)
We do not sell your personal information in the ordinary sense. If laws in your region define “sale” broadly (e.g., certain ad-tech sharing), you may have opt-out rights—see “Your Privacy Rights”.
5) Cookies and tracking technologies
We may use cookies and similar technologies to:
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Remember preferences
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Measure traffic and performance
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Improve content and user experience
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Support marketing (if enabled)
You can control cookies through your browser settings. Disabling cookies may affect some Website features.
6) Marketing communications
If you opt in (or where permitted by law), we may send marketing emails. You can unsubscribe anytime using the link in the email or by contacting dm@moversbs.com.
We may still send essential service-related messages (e.g., quote replies, booking confirmations).
7) Data retention
We keep personal information only as long as needed for:
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Providing services and support
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Legal, tax, or accounting requirements
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Resolving disputes and enforcing agreements
Retention periods vary depending on the type of information and why we collected it.
8) Data security
We take reasonable technical and organizational measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.
9) International data transfers
If you access our Website from outside the country where our systems or service providers operate, your information may be transferred and processed internationally. Where required, we use appropriate safeguards for cross-border transfers.
10) Children’s privacy
Our Website and services are not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.
11) Your privacy rights
Depending on where you live, you may have rights such as:
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Access to the personal data we hold about you
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Correction of inaccurate data
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Deletion of your data (subject to legal exceptions)
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Restriction or objection to certain processing
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Data portability
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Withdraw consent (where processing is based on consent)
To request any of these rights, email: dm@moversbs.com
We may need to verify your identity before processing requests.
California (CPRA) notice (if applicable)
California residents may have the right to know, delete, correct, and opt out of certain sharing/processing. If applicable, you may also request information about how we disclose personal information for business purposes.
12) Third-party links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
13) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective date.”
14) Contact us
For questions, requests, or complaints regarding privacy:
Movers BS
Email: dm@moversbs.com
Website: https://moversbs.com/
