Ideally, you should contact Movers BS at least 6–8 weeks before your planned move date. However, if you are moving in peak season or have a large household, booking earlier gives you better sailing options and more time to complete paperwork.

A local mover mainly handles short-distance or domestic moves. An international mover like Movers BS also manages sea freight / air freight bookings, export packing, customs documentation, country-specific regulations and coordination with overseas partners. The process is more complex, so experience matters.

It depends on your route and service type. Air freight can take around 1–2 weeks door-to-door, while sea freight can take 6–10 weeks or more on some long routes. We give you an estimated timeline when we quote, and we update you if anything changes.

The price usually depends on volume (cubic meters), distance, service level (door-to-door vs door-to-port), type of transport (sea or air), and seasonal factors. Extra services such as storage, pet relocation, or car shipping add to the total. After the survey, Movers BS sends you a clear breakdown.

You can pack some or all of your boxes yourself. However, for international moves we strongly suggest that Movers BS packs fragile and high-value items, because professional packing reduces damage risk and, in many insurance policies, is required for full coverage.

Common restricted items include flammable liquids, aerosols, explosives, illegal drugs, certain batteries, and sometimes alcohol or food products. Rules differ by country, so our team gives you a prohibited items list based on your destination.

Door-to-door international relocation means we collect your belongings from your current address and deliver them inside your new home abroad, including customs clearance and local handling. You don’t have to manage port pickups or find local truckers yourself.

We always recommend transit insurance for international relocation, because your shipment passes through ships, ports, warehouses and trucks. Although damage is not very common when packed well, the financial impact can be big if something happens. Movers BS can help you arrange the right policy.

Yes, in many routes we offer vehicle shipping as part of your international relocation service. We discuss options such as RORO or containerised vehicle shipping, and we explain basic import rules. Final approval always depends on destination laws.

We prepare a detailed packing list and submit your documents through our partner agent in the destination country. Customs may allow duty-free entry of used household goods if you meet certain conditions (such as residency), but this varies by country. We guide you step-by-step so you don’t get lost in the process.

Pets usually travel by air, not in the same sea freight container as your furniture. We coordinate with specialised pet relocation partners to arrange flights, documentation, health checks and crate requirements, so your pet arrives safely and with less stress.

Yes, when you choose door-to-door international relocation, our destination crew normally provides unpacking of standard cartons and basic reassembly of furniture (beds, simple tables, etc.). The exact level of unpacking depends on the package you select; we explain this clearly in your quote.

• FCL (Full Container Load): Your goods use an entire 20ft or 40ft container. It’s faster and safer for larger moves.
• LCL (Less than Container Load): Your goods share container space with other shipments. It’s suitable for smaller volumes but may take longer due to consolidation and deconsolidation.

Movers BS helps you choose the right option based on your volume and budget.

Yes, for most sea freight and air freight moves we provide basic tracking information, including vessel or flight details and key status updates. We also keep in touch by email or phone so you know what is happening without constantly chasing.

If your shipment arrives earlier than you, we can arrange temporary storage at destination until you’re ready to receive it. Storage fees apply, but it prevents last-minute stress and port charges. We try to plan timelines so both you and your shipment arrive in a sensible order.

Yes, our international relocation service also covers office moves, corporate transfers and employee mobility programmes. We can work with HR teams to coordinate several employees, align with company policies and provide the reporting they need.

During the survey (in-person or virtual), our team lists your items and calculates the estimated cubic meter (m³) volume. We send this in your quotation so you understand how we reached the price. This volume is also the base for choosing container size or LCL space.

You can move entirely by air freight, especially if your volume is small or you are in a hurry. However, air freight is more expensive per kilo, so most families use sea freight for the bulk of their household goods and air freight only for urgent essentials.

It’s simple. You contact Movers BS through our website or phone, tell us your origin, destination and approximate move date, and we arrange a free consultation or survey. After that, we send a detailed written quote for your international relocation service, with no obligation to book.